We’ve pulled together some resources that we hope will be helpful for dealing with Coronavirus / COVID-19, which we’ll update regularly.
We’ve also produced a fact sheet for people using Direct Payments in the Coronavirus Crisis, which you can download here:
Cumbria County Council has produced a frequently asked questions document for adults, children & families who use personal budgets and direct payments:
Cumbria County Council is also regularily updating its website with useful info: CCC info’ for care providers
The Government has also produced some guidance for people using Direct Payments, Personal Budgets or Personal Health Budgets, which is being updated regularly Guidance 4 DP/PHB . There’s also a shorter guide from the Government with the seven most important things that you need to know if you’re using Direct Payments: 7 most important things to know
Support from DaCE Cumbria
If you use Direct Payments or a Personal Health Budget and you need assistance please contact your Co-ordinator, who would be happy to help you.
- Service Manager, Lynn Craig 01946 822444 email: firstname.lastname@example.org
- Independent Living Co-ordinators:
- North, Kieron Park: 07956 633546 email@example.com
- West, Angela Woodburn: 01946 825550 firstname.lastname@example.org
- Barrow, Debbie Hutchinson: 07787 436783 email@example.com
- South Lakes, Chris Thorpe: 07780 989200 firstname.lastname@example.org
ACAS have provided useful guidance for employers and employees on Coronavirus and employment issues. This guidance is being updated daily and can be accessed here: ACAS guidance for employers and employees
The Government have introduced a system so that employees can get isolation notes. Isolation notes will provide employees with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms, or they live with someone who has symptoms, and so cannot work. Info here: Coronavirus isolation notes
If you are self-employed there is a coronavirus Self-employment Income Support Scheme which you can apply to for a grant. You can find out more about the scheme here: Self-employed Income Support Scheme.
There is now guidance on the management of staff and exposed patients or residents in health and social care settings according to exposures, symptoms and test results. This guidance contains information about what to do in a range of cirumstances, such as if a staff member develops coronavirus, return to work criteria and risk assessment information. Managment of staff guidance
The Government has advised that you should keep a temporary record of the shift pattern of your PA’s for 21 days. If NHS Test and Trace asks for this data you should provide it to them. This could help contain clusters of outbreaks. If you don’t have this information do get in touch with our payroll service, who would be happy to help.
Death in service benefit for social care staff. Staff performing vital frontline social care work during the COVID-19 outbreak may be eligible for a life assurance scheme. If they meet the qualifying work-related criteria for the scheme and die due to COVID-19, a lump sum payment of £60,000 will be made to their estate. It will cover staff who provide hands-on personal care for people who have contracted coronavirus, or work in health or care settings where the virus is present. Within social care, the scheme will include directly employed carers including personal assistants. Death in service benefit information
Coronavirus (COVID-19): bereavement scheme for family members of NHS and health and social care workers: If you’re a non-EEA family member of any NHS worker, including support staff, or a healthcare or social care worker who has died as a result of coronavirus, you will receive immediate indefinite leave to remain, free of charge. Coronavirus bereavement scheme for family members.
Home Care Provision
The Government has produced some guidance on Home care provision. The document answers frequently asked questions: Home Care provision 22/5
We’ve tried to provide the most up to date guidance on testing; however please bear in mind the situation with testing is changing quickly.
Everyone in England can now access tests. If you or someone you live with have any of the symptoms of Coronavirus you must all stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.
Personal Assistants (PA) who support individuals who use Direct Payments or Personal Health Budgets are essential frontline workers.
If you are a PA and you have symptoms of coronavirus (you are symptomatic), or if you think you have been exposed to coronavirus recently (you are asymptomatic). In both circumstances you should get tested as quickly as possible. The test is most effective in the first three days of infection; however the test can still be effective for up to five days. If you are a PA and you support someone you can self-register for a test, or be referred by your employer. You can go to a drive through testing centre, or apply for a home delivered test.
PA’s family members If a member of your household is suspected to have coronavirus and they have been self-isolating for five days or less and this has meant that you are self-isolating, then this family member can be tested.
Up to date information on the different testing sites in Cumbria and how to book a test can be accessed here: Testing sites in Cumbria
Information on the Government’s testing programme and home testing kits can be found here: Government testing programme
Personal Protective Equipment (PPE)
You can find the latest Government advice on the use of Personal Protective Equipment (PPE) for Personal Assistants here (7/5): Coronavirus PPE advice
Cumbria County Council have also put together a list of suppliers of PPE:
If you are in receipt of direct payments or a personal health budget and use these for a personal assistant who does not already receive Personal Protective Equipment (PPE) from the NHS or other sources then you can access PPE through Cumbria County Council’s Emergency PPE Helpline. The helpline can be contacted between 9.00 and 17.00 Monday to Friday and 10.00 to 14.00 at the weekend. The number for the Emergency PPE Helpline is 0800 783 1967.
Free online training, Coronavirus
A free online training programme has been produced for Care & Health employees in response to Coronavirus from Health Education England. The programme includes training on infection prevention & control, and how to use Personal Protective Equipment. You do not need to register, or login to access the courses and more courses will come online in the next few days: Free online training
Key Worker Priority Childcare
Key Worker Priority Childcare, Cumbria County Council has now issued guidance about who classifies as a key worker and what they need to do to access childcare, Link here: Key Worker Priority Childcare
What to do if you have Coronavirus
The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:
- a new continuous cough
- a high temperature
- a loss of, or change in, your normal sense of taste or smell (anosmia)
Check the NHS website if you have any symptoms: Coronavirus symptom checker
If you or someone you live with have any of the symptoms above you must all stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange. The Government has advised that you should keep a temporary record of the shift pattern of your PA’s for 21 days. If NHS Test and Trace asks for this data you should provide it to them. This could help contain clusters of outbreaks.
The Government has issued stay at home guidance for households with possible Coronavirus infection, which includes what to do if you have a vulnerable person living with you: Stay at home guidance for households with Coronavirus infection
Guidance on how to clean and disinfect your home after a Coronavirus outbreak has been produced by Cumbria County Council:
Guidance for people who are very vulnerable (shielding)
For people who are very vulnerable to Coronavirus the Government has issued some guidance on how to shield yourself from the virus. There’s also some advice included for people who care for you: Guidance for people who are very vulnerable
From 6/7 there will be some changes to the shielding scheme, as some of the rules are relaxed. You can find out more here: Shielding scheme changes
The Director of Public Health for Cumbria has issued some advice for people shielding, we’ve also included the main points from the Government Guidance.
Get coronavirus support as vulnerable person
There’s a new emergency support line for vulnerable people in Cumbria from Cumbria County Council, they can help with shopping and getting medicines. It’s for people who are high risk of becoming seriously ill as a result of coronavirus & who don’t have support from family, friends or neighbours. High risk groups include people over 70, pregnant women & those with underlying health conditions. Tel 0800 783 1966 Cumbria County Council helpline
You can now register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you’re not sure whether your medical condition makes you extremely vulnerable, the advice is to register anyway. You can register yourself, or on behalf of someone else. Get coronavirus support here
Travelling on Public Transport
The requirement to wear a face covering on public transport doesn’t apply if you have a disability or impairment that means you can’t use one, or if it would cause you distress. Government guidance, use of facemasks
Stagecoach have put together some useful information about using face coverings and how to get a face covering journey assistance card for bus travel. Stagecoach journey assistance
Guidance for people with autism or a learning disability
There’s a guide with tips for Care Staff who are supporting adults with a learning disability, or autism from the Social Care Institute for Excellence (SCIE). Its got lots of useful information on things like going out, supporting people, and healthcare: Guide for Care staff SCIE have also produced a guide for families supporting adults and children with a learning disability or autism: Guide for families. The Government have also produced some guidance for care staff supporting adults with a learning disability or autism: Government Guidance 24/4
Looking after yourself
You might be worried about coronavirus (COVID-19) and how it could affect your life. Mind have produced some really useful tips about how to help your wellbeing at this difficult time Coronavirus wellbeing tips If you’re a young person Young Minds have lots of tips about what you can do if you’re feeling anxious. Young Minds also runs a messenger service for young people and a helpline for parents. Young Minds: info’ for young people who are anxious
If you’re working in Care it can be hard to prioritise your mental health while you’re caring for others in such a difficult situation. Mental Health at Work is offering text & phone support for Social Care workers: Mental Health at Work
Bereavement advice & support
If someone you know has died, the NHS Bereavement Helpline offers support and advice to families, friends and carers. Nurses on the helpline can give you advice, guidance and practical support during this difficult time. The helpline is open every day from 8am to 8pm Tel: 0800 2600 400. The NHS website also has lots of helpful information on bereavement at this difficult time: NHS bereavement support
Resources for children & young people
Family Fund gives grants to families on low incomes raising disabled or seriously ill children. Families can now apply for grants to make their lives easier while implementing social distancing measures, including computers and tablets, outdoor play equipment and sensory toys: Family Fund website
A comic to help children understand more about being inside has been produced by Benjamin Hansom.
The Challenging Behaviour Foundation work with people with severe learning disabilities whose behaviour challenges. They have produced lots of helpful guidance for families at this challenging time and they have made all their training DVD’s free to access. There’s a link here: Coronavirus resources